A few months ago I asked them to order a hogue grip for my S&W 65. They told me it would take a week. When I didn't hear from them I called. They told me it was back ordered. I had my doubts when I was told it would be ordered and would be in a week later. I still haven't heard from them. I ordered one from MidwayUSA and received it less than a week later. Their communication with customers is deplorable. I suppose if they have your item in stock it's fine just don't ask them to order anything.