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| - I thought our waiter's Herculean effort would lift a pretty bad experience here to two stars, but this was easily my worst dining experience in a week-long trip to Calgary.
First, the place seemed very understaffed. Waiters were hurrying from table to table, and were nice enough to let us know they were incredibly busy and service would likely be slower than normal, but the surprise was that there were several vacant tables. Even without being full, the restaurant didn't seem to have enough people working to attend to everyone in a timely manner.
The menu didn't give any hint as to what items were vegan or could be made vegan. Seeing very little, we opted for the spaghetti and marinara sauce. Despite this incredibly simple order, and our friend having chicken and spaghetti, we faced a really long wait. Our server apologized for the long wait, but obviously it wasn't their fault.
When we got our food, it was incredibly bland and seemed very processed. The salad equally seemed to be like a iceberg lettuce mix you'd buy from the store. The food was all-around disappointing, and it wasn't even at a reasonable price.
Our server did their best, but with my terrible food (in my opinion) and such a long wait, I have to give this the one star it deserves.
I do wish they would abolish tipping though, just read this paragraph:
Studies have shown that tipping is not an effective incentive for performance in servers. It also creates an environment in which people of color, young people, old people, women, and foreigners tend to get worse service than white males. In a tip-based system, nonwhite servers make less than their white peers for equal work. Consider also the power imbalance between tippers, who are typically male, and servers, 70 percent of whom are female, and consider that the restaurant industry generates five times the average number of sexual harassment claims per worker. And that in many instances employers have allegedly misused tip credits, which let owners pay servers less than minimum wage if tipping makes up the difference.
Citations for those claims can be found here: http://www.washingtonpost.com/blogs/wonkblog/wp/2013/08/15/the-case-against-paying-waiters-in-tips-in-one-irrefutable-paragraph/
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