I had to take in my Chevy for a recall and thought to myself this is sure to be a headache. But was greeted by Erik who was very nice and explained to me what was going to be done in detail didn't treat me different because I was a woman but provided me with wonderful customer service !! It was a very speedy fix I honestly thought I would be there a long time but was in and out no issues no drama thank goodness would definitely recommend if you are going to service your vehicle be sure to ask for him very nice .