Great place only 1 minor complaint. I did my own financing and even knew what I wanted before even going in. I called by phone asked for a sales guy and asked if they had the unit in stock. They did so I called my bank and had them get the info from Kelly's finance dept. they both worked together and I picked up my ski a few days later. Easy Peasy for everyone. Sales guy probably got his easiest commissions ever. Super happy with my ski and how easy it was. Great friendly people. Only sort of complaint is I just spent $10,000 dollars and asked hey could I maybe get a Kellys t-shirt and hat and they wouldn't throw one in. .