Terrible! Everything screwed up and workers phones going off during service. Double booked their hall and bumped the reception to Garfield Heights the had no one to clean up the hall and the hall was asking the deceased' family member members to clean it.
Extremely rude to the children at the viewing.
My wife who was at her dying grandfathers bedside and they couldn't wait to call other family members and tell them to come and get the stuff from their Grandmothers funeral the night before... what he really wanted is the stuff out because of the negative reviews.
Unimaginable that a funeral director could be so rude, incentive and callous. DO NOT do business with them unless you want be treated with complete un-empathetic unprofessionalism.
On a previous burial for my mother in law they tried to sell my father in law a casket for 6k you could get at the Casket Store in Parma for less than 2k including delivery.
That individual tried to argue with me about quality of the caskets etc. Upsell Upsell Upsell is the name of their game and prey on those during their emotionally fragile state.