I just took my 2 year old son in for his first hair cut. When we first got there he noticed the Brio train set and was immediately in heaven. We could have been waiting for an hour and he would have been happy (Frozen was playing on the TV but he didn't notice). There were only a couple people ahead of us so we were called up relatively quickly. Maybe 15-20 mins. Since it was his first time getting his hair cut professionally he was a bit wigged out and super squirmy. Our stylist was fantastic and tried to do everything possible to make him happy. The water bottle ended up doing the trick. He ended up soaking his face, but she was able to finish his haircut without him thrashing around. They are well prepared for kiddos: they have TVs set up at each station, bubbles, and candy, too. Such a great experience for his first real haircut. Super nice staff, too! I would definitely recommend them!