If I could give 0 stars, I would.
Do not book an event here.
Take a moment to read this:
We booked an office party here on 3 December 2016 for the 8th of December (2016) at 8pm EST. We were told that they would take a deposit and if anything should happen, we were required to send them a cancellation notice within 48 hours of the event. Here I am, almost 48 hours before the event, asking for a cancellation. I call Tara (who is wonderful) to let her know the situation and she states that it shouldn't be a problem. She calls the owner (who is in Egypt) and then calls me back to let me know that he meant to tell me that the policy is "48 BUSINESS HOURS" (~7 days). We have not signed any contract whatsoever. How could we possibly know of this policy?
Needless to say, we will make this situation known to our network.
My suggestions if you are looking for chic banquet rooms and common courtesy: 5 Church, Reid's (their outside patio is wonderful), Sullivan's, Del Frisco's
Please note: the staff at the wine loft is incredibly helpful and kind. This is just a note about the business owner's problem solving technique. "48 BUSINESS hours"