My wife and I live in Las Vegas and we were throwing our daughter a baby shower in Phoenix on Saturday, 6/23/18. I contacted Lori back on May 23, 2018 to discuss what I needed/wanted. She was very helpful in informing me the best way to go with what we were trying to achieve. She stayed in contact with me over the month via email, setting up the delivery time for that Saturday, etc. I even had to make a last minute change to the order and it was no problem. She arrived when she said she would with the delivery, including contacting me via telephone to let me know she was on her way. She set everything up exactly how we wanted it. The total cost was exactly what she quoted me even though I believe she did more than we had asked from her. Great Company and I highly recommend AZ Balloon Art for any of your balloon needs. Lori was fantastic!! I will definitely use her again if I need balloons in Phoenix and I have already recommended her to those at the shower who live in town.