Forgot to bring my lunch from home. Presented the online coupon from their website for 2 pcs leg/thigh meal with a biscuit and sm mash potatoes. After waiting for a long time, male employee gave me the order with the sauces I asked for. I was in a hurry and asked for a fork. This employee said he had already put it in the bag. I'm like ok great thanks! I was eating my food at work break room and couldn't find the mash potato and fork!!! I called the restaurant. He said that he didn't notice that mash potato was included! I was like you want ms to send you a screenshot? Or go to your website; it's there! He said he would be glad to give it to me as long as I come back and present my receipt with all the food I already have. Are you kidding me? I only had 30 mins of break and you want me to spit my food and present a missing receipt due to your printer running out of receipt paper?! I was like forget it! Not worth my time! I hate this! Go somewhere else where employees are not slow and not incompetent! Ugh!