Let's talk about the worst service I have ever had in my life. I have heard great things about this bakery and was excited to get the Almond tort which I hear they are famous for. When trying to figure out the appropriate size of cake I should get for the birthday I asked some general questions.
Question 1. What do you think of the cake? Response: ehh it's ok.
2. Aren't you guys famous for your Almond Tort? Response: I guess we are but I never heard of it until I worked here.
3. Well is it really good do you sell a lot? Response: I am just really critical I went to the Art Institute and it takes a lot to impress me and this cake didn't impress me.
4. Ok well what about the Chocolate Raspberry Cake? Response: that's ok if you like a lot of Chocolate.
5. Ok well I guess I will go with the Chocolate Raspberry but the icing is messed up around the side can you fix it or maybe mark it down a little? Response: We can't mark it down and we can't fix it we don't have buttermilk icing here.
Honestly this may have been the worst service I have ever received and I hope this person never owns his own business because he doesn't have a clue how to work with customers. I am sure this bakery has great food unfortunately I'll probably never try it.