| rev:text
| - WORST CAR DEALERSHIP IN VEGAS BY FAR. STAY AWAY.
THE SALES PEOPLE, AND MANAGMENT: I cant believe this place is still in business... I bought my first car a little over a year ago from here. I was 20 and I was scared to death to get a car and get in a car accident, my dad got in an accident that changed his whole life. I was dead set on finding a safe and reliable car and I ended up finding a Nissan Murano on their website and I went to Chapman to take a look. First of all they didnt even service the car before putting it online and I could not test drive it. My car salesman actually drove me to a separate location just to tell me I couldnt drive it because they didnt know if anything was wrong with it yet -_- I made an appointment to see the car and talk to someone, I would have never came in that day if I knew I couldnt drive it. When we got back to the dealership that day the salesman was trying to make me sign the lease to lock down the payment. WHHHAAAT???? I must have said no about a thousand times, the only reason I stayed there is because I wanted an estimate of how much I would pay monthly. NOPE he told me if I didnt sign the lease right then, then the car would go up in value because it looked great and he didnt think anything was wrong with it. I kept saying NO but then the manager came over to talk with me. He made me a deal that if I signed for it now I would lock that price down no matter what the repair costs of the car were and once they get the car serviced I can test drive it and if I dont like it he would rip up the pages but if I liked the car I could take it off the lot that day and be done with it. I liked the price, I liked the car and I ended up signing it... After a week I had the salesman call me back and let me know that the car ended up getting looked at and it was shot, the transmission was shot, the brakes were shot and they were getting rid of the car -_- seriously. I was SO MAD! The salesman told me he would have 4 cars for me to test drive and since I locked down the price of the Murano thats the price I would pay for the car I picked. I work two jobs, I never have any time and I decided to go back only because all the paperwork was done and maybe just maybe things would get better now. I ended up buying an older Nissan Murano with less miles on it which has ended up costing me another $3,000 in repairs, and my warranty company more than $5,000.
THE SERVICE DEPARTMENT: I have brought my car in so many times I cant even count. If you know nothing about Nissans please just let people know so we dont waste money. They have never known whats wrong with my car. The ONLY reason I brought it here is because since this was my first car I thought I had to because if something under my warranty was wrong I thought only my dealership could fix it, now I find out a year later thats not the case. I have had to buy a new battery, brakes, get an oil leak fixed, a new e-vap, new motor mount, 2 new tires, my door handle broke off, my engine stalled out, and so much more. 2 weeks ago I brought my car in because my check engine light was on AGAIN and they told me I needed a new e-vap and I had yet another oil leak. TOOK 4 DAYS!!!!!!! Then the day I was supposed to get my car back the service guy called me and told me the oil leak wasnt actually an oil leak, it was a transmission leak and I had to take my car to Nissan. Thank god I brought my car to United Nissan, I have an amazing guy helping now! Took him 30 minutes to tell me my transmission is SHOT. He asked me why I drove it to Nissan and didnt have it towed because thats how bad it was! They found another 3 issues with my car that were all covered under my warranty luckily, but that chapman did not find.
I'm ending this review by also saying I work in customer service and have for years, I dont complain about anything, sometimes I read reviews and I assume the person writing them is a very angry person but I am not, this place has ruined a year of my life and given me so much anxiety I shouldnt have had to deal with. I just dont ever want anyone else to have to go through this experience ever again. I was scammed and it just wasnt right. Oh, and if your wondering why I never complained to Chapman or spoke to a manager I HAVE. I have emailed and called managment in the past and they havent helped me one bit. After I bought my car they didnt care, they didnt want to make anything right with me and that has been proven.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)