From other reviews, this is a hit-or-miss place. As Charr is near where we live and restaurant choices are not very good, we gave this try on a Wednesday night.
Easy parking. Great ambiance. Nice patio with a fire pit. Got seated promptly. Good start. Water came. Weren't familiar with the menu so we didn't order immediately.
Took a long time for the server to come back. My water glass was empty again. We ordered a burger with avocado extra ($1). Our menus were different and it wasn't clear that fries came with your order. It does in most places. Ordered a flat-iron steak sandwich with bleu cheese---very good. Enough for two small appetites. The burger was overdone; no avocado, and a dried out bun. A pile of "truffle" fries were placed in the middle of the table. No dipping sauce (most upscale places offer that). Wait staff was scarce in an almost empty restaurant. Had to leave the table and go into the restaurant from the patio to get a check. Commented that I felt invisible. The waiter chuckled (wrong emotion). He gave us a small discount. One can run up a big check here when you add in drinks and side orders of fries. But the quality does not justify these prices. We are very generous tippers when service is good. Our tip: $0.00. Another tip: Avoid this place.
Finally, a friend shopping at the nearby Safeway ran into a customer buying truffle oil spray (an employee from Charr). They spray the oil on the friends--voila truffle fries.
Can't imagine this place surviving with service and practices like this to go with high prices.