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  • This place only deserves A STAR because of one of the charge nurses who was very kind and showed she cared. Other than that this place doesn't even deserve any stars. My father was checked in there on a Monday night and we checked him out that Wednesday afternoon already, not even 48 hours later. We brought him in there Monday night around 10pm, as the transportion ambulance brought him straight from the hospital. We walked in there with him and there were at least 4-5 people at the front desk as NO ONE greeted us whatsoever. (That was unfortunately our first impression.) The two transporters had to ask them what room they wanted my father in. As they took him there, we followed and they transported him onto a bed and leave we were literally waiting in the room for at least 15-20 minutes before we went out there in disbelief asking if anyone was going to come evaluate my father or let us know what was going to go on. Finally a young woman who had only been there one month stating she was just an Aid asked my father to get up so she can change a few things on the bed. My father had no sensation from the waist down but obviously no one let her know that. She said the nurse would be right in to evaluate him. Another 20 minutes go by and a gentleman named Michael who I OR MY FAMILY WILL NEVER FORGET comes in with another gentleman. They check my father, and the first thing that scares us was him asking what was on his chest. (It was a port for his chemotherapy.) Even I know and I am not in the medical field know that as a "Nurse" how do you not know what a port is? I asked him once again if he was a nurse and he said YES! This MICHAEL was the most unprofessional person I've ever met, he came in there with an attitude daily because we were on top of things asking many questions, his pants sagging, and even worse hickeys on his neck! When we kept asking him for my fathers meds he kept telling me he was going to get them when I saw him smoking outside with another young lady! The second evening he came in and turned my fathers lights off, my father specifically asked him to please not to and he insisted if he wanted any light he had the TV for that. He also asked him to raise him up on the bed because he was sinking in and once again my dad could not do it due to no sensation in his legs and he specifically told him NO! At one point there was a older woman yelling across the hall for help and my mother had to ask him if he was going to help her and he rolled his eyes, sighed and went in there. I am disgusted and beyond appalled. When I went to complain to the social worker about him she just told me to no longer deal with him. I would NEVER recommend this place. It's sad because the outside is so beautiful but the inside is a straight looney-vile. I never thought places like this existed and it's very sad to know that they do! This def isn't over for myself nor my family.
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