I am not big on tanning but i was trying to get a summer glow it was my 2end time tanning I was speaking with the girl at the front i asked her what was the best way to get a tan she put me in a FGT bed for 12 minute i was so burnt!! I asked to speak with a manager it was so bad to the touch, the girl said I could NOT talk to her manager...well she ended up calling her manager and her manager would not speak to me they do not help you I canceled my membership I am never going to this place again I know that this company does not care about their customers and it was not like i was paying $10.00 a month i was paying $90.00a month I had the all exclusive pass. Save your money the staff is not educated and poor management and over priced.