I bought the discounted oil changes from a guy who came door-to-door because they are right around the corner. First oil change was ok, took several hours because they wanted to call me and sell me brakes and didn't put it all back together, so I had to wait for that.
Second oil change my wife took her truck in, I wasn't there.
When I planned to go in for the third oil change, my wife told me to make sure I give them the wheel lock key so they can rotate the tires. Last time she was in, they called to ask her if they could break the wheel locks because she didn't leave them the key. She told them ok, and they charged her $25.
Only problem is...... WE HAVE NEVER HAD WHEEL LOCKS ON ANY OF OUR VEHICLES!!!!! She suspected something when she went to pick it up, because the counter guy was on the phone with another customer telling them the same thing about the wheel locks, but she didn't check with me.
So.... they will lie for $25, I will NEVER go back to Tire Works again.
Just sayin.....