The arena is amazing, but.
The employees here have no knowledge of what's going on from parking to tickets.
Pre buy your parking tickets if you have a car it's cheaper.
If you have a groupon make sure you go to the ticket box office for will call and pick up your tickets first before you wait 30 mins in the entrance line and have to go back outside.
Three of the employees outside told us we can just use the groupon tickets. They were obviously uninformed and made us late to our show.
The lady at the box office kept leaving her post so we were third in line but still waited 30 mins for that.
The ticket scanner lady was frustrated had no clue what was happening and was very rude.
Overall it's an beautiful great place but the service sucked.