Disregard my previous review. This Dunkin' has redeemed themselves. I stopped by as I needed a quick caffeine fix, and was rung up by Nikki. Nikki was quick and my order was correct. The customer service I experienced this time was enough for me to update. Looks like new management? The rest of the staff were all working quickly and seemed happy to be there.
Thank you for the positive experience. I'll have to try the food next time.