I paid $16 almost $17 dollars to get my ACRYLIC TIPS off like excuse me? It takes me $15/16 to refill my nails or $16 for a manicure why couldn't you just tell me that? I would've gladly decided to repaint my nails and TIP the lady who did my nails for me but no you guys tell me to wait 20 minutes (when I called beforehand and you said there would be no wait) and charge me some overpriced price for taking off my nails. Also horrible customer service because the lady saw that I was in pain and she just goes "Oh is this your first time with acrylic nails?" Like uhm NO it's NOT lady. Not happy with this place at all. Would not recommend.