They have the worst costumer service ever. John gave us the wrong information consecutively , and did not do the right instruction. When asked about it the next day, the manager just lightly apologized and used the "he is new" excuse. They are very inconsiderate and unprofessional. I also just got charged more than I am supposed to pay even after weeks of returning the car. I am about to call them tomorrow to settle. Worst car rental ever, and I would not recommend this to anyone.
Update:
It took them a week to send me my receipt of my transactions. I had to call them more than 5 times to ask about the situation, and it seems as if they were not concerned about what's going on whatsoever.