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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My son wasn't feeling so well and having classic symptoms of strep throat so I took him to this location . Walk in, the front desk attendant stares at me and asks me how can she help . Seemed very out of it . I told her my son needed to be seen . She asked for insurance card and my ID . I told her that he's under my insurance and I have my card and his card number . She said she would need his card number . I told her ok I have that . She stared at me blankly and said that she needs his card number I said ok I'm ready her it is . She says that if he has a number he's should have a card . I told her, once again that I have the card number and his father has his card . Another 3 second blank stare and she said next time I need to have the card not just the number or else he won't be seen . I asked her is he going to be seen today , she said yes then I asked if she wanted the card number . She said not yet . Took my ID and gave me a 4 question questionnaire to fill out. I started to fill that out and she stated I had to sit down and do that because it violates HIPPA. No one else was in the office but I complied and asked for my ID back . After some hesitation she have it back . Completed the paperwork 30 seconds later and she was gone . I waited and another girl with gold chains on came to the front , took the questionnaire . Asked for my ID . I have her my ID and she puts it down and walks away and have me some paper work to fill out . The other girl came back , I asked for my ID and she said that I have to step to the right because me standing at that window violates HIPPA . Even thought that's where you have to check in . I asked her why , because I never heard of anything like that . And she said "we're not going to do anything with your ID" which made me think that's exactly what was going to happen . She said it was because they have patient records out and I told them , from what I know , them having patient records out in the open for the public to see is a violation of HIPPA. I asked them is there a reason I'm getting such resistance because I'm trying to just get help for my son . The front desk girl became very rude and demeaning. I asked her if she was high . She jumps up , throws my check in paper at me and says that I can go somewhere else . I ask to speak to he office manager they refused . They said to call corporate which I did .
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