Staying here as a break from New York and to test out the hotel for our firm. Absolutely disappointed. The room was dirty, the staff curt and rude, the room is in desperate need of an upgrade. Save your money, your time and your dignity.....go elsewhere. They offered drinks and "heavy" appetizer tickets as if we were at a carnival instead of giving us a different room. maybe corporate should change the name to disaster not sanctuary. Sarah the manager is unprofessional and wanted us to PAY in order to be moved to a clean and comfortable room. Disgusted!!!