I've been here a few times. I love that it's vegetarian friendly! I think I've ordered every vegetarian option they have, the most recent being the Veggie Cole Turkey. I think it might be my favorite. The mock turkey they use is divine and the coleslaw & Russian dressing are so tasty!
The staff is always super friendly and the service is always quick. Prices are a little higher than what you'd pay at any other chain sub shop, but that's not really a con to the place. The quality of the ingredients make it worth the price. And you get a lot for what you pay for. A small is more than filling!
A few things I wish they would change is the fact that they use so much paper to wrap their sandwiches. It's quite wasteful and I feel like my small sandwich wrap paper takes up the entire table. Also, I really wish they would have a Veggie Bobby on the menu! I'm sure many vegetarians who eat there probably feel the same way.