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  • My experience at Mark Kia, a buyer beware. I am a 28 year old with not great credit. Granted I've been working on it. Bought a car on my own, 2 years ago and got a horrible deal. That's what you get when your credit score is 498 and have no concept of credit. I got a 2007 Honda civic. I've paid my car payment on time for 30 payments, credit score went up 75 points, yay me! So let's skip ahead to the present. Found a car online at Mark Kia, a 2015 soul+ but you know the negative equity in my car wasn't helping so let's bump it down to the base model. Good great, a low payment let's go make a deal. I brought my mother in with me to cosign, we gave them a the information they needed Saturday. I explained there is no way I can go over 400 dollars a month. They came back with 470, we gathered up our things,the general manager came out and said wait ladies let me see what I can do. We waited. He said you will pay 400 a month. Great! We preceded to wait, our salesman set up my first oil change and helped me program my phone into the Bluetooth system in the car. We waited,we cleaned out my civic...then they came back and said sorry but it's going to be 470 a month. Seriously? Then a lovely finance man came out and said if you can put down an additional 500 on top of the original 1,000 down I can do 425. We said fine we'll do that. Fast forward an hour and they said oh well the banks are closed now so we'll have to wait until Monday. We were so fed up that we walked out. That evening I get an email from the salesman saying, we will do $430. I slept on it. Decided in the morning, I want this car I will do it. I talked to the salesman AND the finance department before we made the 45 minute trek back to scottsdale and they ASSURED me, done deal come sign and go home in your brand new car! So we go. We sit. We get told our proof of income is not suitable, but it was on Saturday. So all I have to say is this dealership is full of liars, cowards and crooks. And they can go stick it where the sun doesn't shine, a place like Ireland.
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