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  • DO NOT Purchase any gaming items from this store or Company! Their customer service sucks and they don't accept returns on their own products or items that's they sell! I purchased a 2DS and the Joy con special edition controllers for my sons switch. Both items my son received as doubles on his birthday so I brought them back to get a refund. Both items were unopened and I have the receipt for proof of purchase! I was told that they do not accept returns on items over 30 days BUT if I wanted I could do a trade for LESS THAN what I paid for the items. Mine you I paid $268.94 and purchased the warranty too! In addition to that I was told to read the fine print on the receipt!!!! I said all you guys print is survey crap and I'm supposed to read the fine print???!!!! Perhaps you should tell your customers about the crap of a return policy you have!!!!! I'm NEVER doing business with this company or business again! Consumers are better off purchasing from Walmart where you are allowed to return products and items sold by them. It doesn't matter how long ago it was purchased or if you have a receipt they honor the return. If I could give this store/company ZERO stars that's what they'd get!!!! Horrible and a RIP-OFF!!! I'll be sure to tell everyone I know about this experience and post it on all of my blogs!!!! I think consumers deserve better service especially when spending thousands of dollars!!!
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