Jake, Charlie, and the crew here at the service center have always made the time and effort to do the right thing. I've had 2 complicated service situations that I needed to take some risks (exploratory surgery) to figure it out. Each time, they made my options very clear and answered my questions.
They even went above and beyond to get my wife's car taken care of in a very short deadline situation when she needed to drive cross country the next day.
All in all, I'd recommend these guys. They have never done me wrong.