I showed up around 4:30pm on a Wednesday for a mani pedi and had to wait for maybe 5 minutes. I was a little nervous since I had the oldest woman in the salon assigned to me (see someone else's review), but I thought she did just fine. I'll admit I'm not the world's pickiest customer, but the massage chair was awesome, water temperature was perfect, and probably my favorite part - they didn't keep obnoxiously trying to upsell me! If you've every gotten a normal regular non-gel non-acrylic manicure, you probably know what it's like to be asked every few minutes, by a few different people, if you want gel. And it gets annoying quickly having to keep saying what you want and feel like they're not listening and/or disappointed by the answer. The color selection met my needs. She did some callous removal/exfoliation without charging me extra. 5 or 6 days later, the pedicure still looks perfect. The manicure looks predictably beat up since I didn't get gel and I use my hands a lot.
I agree with other reviewers that it doesn't look fancy or nice from the outside. And the inside ambiance is definitely not north Scottsdale - it could use a little work. But I paid less for a mani-pedi plus tip than I often pay for just a pedicure before tip, so that makes me a very happy customer :D
p.s. Bring cash. There's a fee to pay with credit/debit.