I have no complaints, I initially tried them in a pinch. I needed a few nails fixed before work & that's exactly what Tracy did. She was super sweet too. I'm picky & took off the rest of the nails & went back to have the rest match lol (and a pedi). Well this time I got Jennifer. LOVE HER! She is sarcastic, funny, & great at what she does. She tried to hustle me into paying more for everything, but I thought she was funny. & hey, that's how she makes a living...So do what you have to do lol. I'm pleased with everything, & told Jennifer that I'm coming back to see her.