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  • We all know why we went to Shane Co. Because it was on Scottsdale road and Acoma, 1 mile south of bell road. They were open weekdays till 8, Saturday and Sunday till 5, and I'm not dumb enough to buy jewelry online! We started at ShaneCo to get my wedding band. Simple, plane, white gold. Done. We were in and out in 30 minutes. I couldn't remember the gentlemen's name but he was very nice and not pushy at all. If I had to name him... I'd name him Rocky. If you could smell personality, he smelled of cool uncle, not cool water. Fast forward 3 months and it came time to buy my wife's wedding band. Because of her unique style of engagement ring that we had custom made, finding an accompanying wedding band was difficult. UNTIL - Michelle B came to our rescue. I remember it was Michelle B because she was the BLOND Michelle :) She was EXTREMELY accommodating. She took our downtrodden "well that one's ok, but..." comments in stride and didn't stop. She kept on bringing design after design out (with a never negative attitude keep in mind). We thought we were stuck getting something custom made elsewhere and were ready to give up, however Michelle B pulled through, and well within my budget to boot. We've had nothing but compliments on both of our purchases from ShaneCo. But lets be honest. This review has little to do with the product and EVERYTHING to do with the service. Michelle B was great and so was Rocky. If it weren't for Rocky's cool as the other side of the pillow attitude and excellent service, Michelle B would have never had the chance. Michelle had a tall order and she filled it 10 times over. Thanks to the both of you. PS: Michael Shane - I do a mean impression of you, if you want a successor for your ads, let me know because my radio voice has as much 'sparkle' as your diamonds do.
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