Worse customer service. Came in around 5 for a last minute cake. Julia I guess the lady that makes the cakes came out to put a cake away and decided to help me. I saw a cute bear cake and asked how long does a take to make another cake? Julia answer is she gets off at 5:30. Whats wrong with that cake? I have twins and wanted two cakes. Simple answer would have been "unfortunately you have to pre order those"... beside her attitude, I felt rushed to get out. I bought two cakes at $50 bucks like a dumbass. I should have gone to DQ. Never agian will I go back. By the way they close at 9pm.