We have taken our Chocolate Lab and our Tabbycat to three other goomers here in North Phoenix over the past four years. We kept changing groomers for several reasons.
We felt that our animals, both or which are over ten-years old, were not being treated well. They had nicks in their skin from clippers. They were stressed when we picked them up after their grooming. The shops were uniformly dirty and smelled--something we came to accept as a fact-of-life for pet groomers.
This grooming shop is hugely different. It is clean, and there is no odor. And most importantly, our animals are happy and playful when we pick them up. As for the bathing and grooming, they are never nicked. Our Lab has terrible problems with dirty ears and recurring infections; Brooke and the other staff take their time and are very gentle when they clean Annie's ears.
Finally, they are no more expensive than the other shops, and cheaper than some.
After our previous bad experiences, there is no way we would trust any other shop to clean, clip and care for our beloved pets!!