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  • Yesterday I had my second great experience with Century Cycles, and I'm overdue to show them some love. About a year ago I had a flat tire and brought my bike to a larger shop that was a bit closer to me in North Olmsted. The woman who "helped" me was rude, disinterested, took my tire in the back and came out 15 seconds later saying "We can't find a problem with it". The tire was still leaking air. Audibly. I looked at the guy standing next to her and he shrugged and walked in the back without saying a word. She just stood there and stared at me. If I could shoot syphilis out of my fingertips, they both would have gotten a faceful. I got online and found Century Cycles. Headed straight over, a super helpful guy took my tire, and within 45 seconds showed me exactly what the problem was. I asked if I need a new tire or a new tire and tube, he gave me a down-sell and told me I only needed a new tube, installed it, and I was on my way, problem solved, in under 15 minutes. So yesterday when I ran over some glass, I headed straight to Century Cycles. Walked in, said "I need a new tire and a new tube", and I had both installed, inflated, and was on my way out the door in just under 6 minutes. No upsells, no "are you sure you don't want to buy this other thing" no rude staff, just a couple of super helpful guys who helped me out, didn't waste my time or theirs, and had me on my way quickly and for a reasonable price. Fantastic. I love this place.
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