I order most of my crafty products and fabric online and not from Jo-Anns as they take forever for delivery. I only go to the store if I absolutely have to.
I pretty much know want I need and what, I don't need any assistance when I go to the store. It is what it is. I know the fabric cutting drill. Take a number and wait and hope that your number is not after a quilter. They usually have bolts and bolts of fabric in their carts and only want 1/2 a yard of everything. But, for me, it always works out that way. Or the person that asks endless questions about how much material would they need to make this and that.
Your not going to get top notch service here, but for me it is not necessary. If they have what I want that's all that matters.