My iPad screen was cracked, but it didn't really bother me, then my phone screen completely shattered, then the next day my mom took my iPad and iPhone to go get the screens fixed up, and they did an excellent job of fixing my phone and iPad! They also ran some tests to see if everything was working perfectly. My mom was skeptical about how the new screen wouldn't be as "sensitive" as it comes, but she is also happy with how they responded very professionally, it only took 2 hours to fix up both iPad and iPhone. My mom and I are extremely impressed with the result and would recommend to anyone that is not sure about trying them out, in fact I wrote this review with my phone for YELP