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| - All in all, the Rio isn't a bad place to stay in Vegas. If the exact same property were located directly on the strip, I think I would consider returning. But since it's located off strip and the property is in need of a fresh coat of paint and some serious Sin City cool-factor rebranding, I wouldn't stay here again. Customer service here is decent, other than the long lines for check-in/out. The rooms are nice, all suites, which was the selling point for me for booking there. Housekeeping seemed a little confused about what towels were required in room. One day we had towels and bathmat, but no washcloth, and another we had washcloths, but no bath mat.
I'm not a big gambler, and the casino felt a little sad (although to be fair I think all casinos seem a little sad). The cocktail waitresses may don the trashiest and skimpiest waitressing outfits in Vegas, and it felt contrived and pathetic when the loud drumming starts up every 15 minutes one of said cocktail waitresses has to get on a stage and dance for her life. I did appreciate that whenever I sat down to gamble for more than a couple minutes, a server would come by to take my drink order. Other than the buffets, the restaurants are pretty scarce including a forlorn and grungy McFadden's. The four pools (including one private topless pool) were rather nice, and offered great people watching.
The Rio is definitely showing its age and as anyone in Vegas knows, once the years are showing, it's time to reinvent yourself and get some work done, or get out of the business.
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