We frequent BLD mainly for breakfast but will occasionally go for dinner too. Honestly, the service is inconsistent - poor! Today my husband and I went for breakfast, our waiter hardly took the time to listen to our order, brought me the wrong late twice (pumpkin spice late came as chi - gross! where was the espresso?) finally I said I would like a cup of just plain coffee. My husband got his eggs benedict and enjoyed them, I had a waffle but unfortunately I had to ask for butter and syrup because they brought it plain - really? My coffee finally came when our food arrived, my waffle got cold as we had to wait a while for the butter and syrup. Topper of this, the waiter never came to check how the food was or if we wanted anything else, left the bill and made a point to show us by circling the "credit" that was given for the late! Great, we didn't pay for what wasn't made right and we didn't consume but then charged us for the cup of coffee that came late? Disappointing! BLD can be good but the lack of consistency with their food and service is less than desirable. We will not be going back for a while