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| - ROACHES AND BLOOD ON SHEETS AND TOWELS!
I got this hotel through hotels.com, I do realize this was not a 5 star Hilton and was not expecting it to be, but what we experienced was not acceptable at any level of hotel. We got this hotel because hotels.com recommended it and it was one of the "discount help us fill rooms at this special rate" type deals, the online photos looked clean and I thought it would be nice for a 2 night stay....well I was VERY WRONG, upon check in of our room we noticed a nasty smell, blood on the towels, not thinking more than making a comment of it at check out since we luckily brought our own...The hotel bed sheets were dirty (Also with blood stains) HIV positive? WHO KNOWS? so we had to sleep on our towels on top of the bed, the bed was like sleeping on a sleeping bag on the floor at best. The worst came the second night when my wife woke up around 1am to get some water, upon turning on the lights there were 5 large roaches in the kitchen area, 4 of them ran under the fridge while the other tried to come towards the bed, my wife tripped over the trash can and nearly hit her head on the TV stand, after killing the roach I went down stairs to complain, there was also another guest looking for help because there were roaches in his room as well, there was NO ONE who worked at the hotel there on a SATURDAY night, So my wife and I left a note, and left to another hotel, we were driving around phoenix for and hour to find a DECENT AND CLEAN hotel that had a room, it was $200 for not even a full night, Mind you still have not heard back from the Extended stay hotel 2 days later and have called but yet to receive a call back.
On top of that walls are VERY thin and heard people doing the nasty down the hall in our room with the door shut, WORST EXPERIENCE EVER, Never going to an extended stay America or using hotels.com again.
UPDATE*****
They gave me a $10 Gift Card...Talk about a bad business.
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