We usually don't do chains but with a zoo pass we decided to try it out. The place is literally surrounded with televisions, dark interior, food was very standard, but quick service which is helpful with children. However when it came time to pay our zoo discount was expired, so we mentioned asking the manager about it- we didn't look before we went. We were shocked at how rude and rough she was with us. We were only inquiring. the poor waitress kept apologizing, but we have never been treated in such a way at any sit down restaurant. It turned an otherwise mediocre meal into a never again experience.