I too noticed a few of the bad reviews and thought that I should take the time to share a few key factors of Eyebrow Envy.
1. Call and be absolutely sure that Susan is there! She is incredible at what she does and an overall beautiful woman. She cares about her clients and takes the time to listen to what they really want.
2. If Susan is not there....WAIT until she is :)
I made the mistake of coming to eyebrow envy one day when Susan was not in and left with eyebrows that truly looked the same as when I walked in. I was very disappointed at the job her co-worker had done that I hesitated to come back at all. :/
I do get my eyebrows done regualry by Susan and wouldn't have it any other way!
Added Bonus: They have a punch card so after a few threadings you get a couple dollars off!