First of all, my car looks beautiful. The 3 star review has nothing to do with the quality of the job done.
I scheduled my appointment for 9am on a Saturday morning. I showed up at 9am and the place was locked up. They had forgotten about my appointment. I had to text the owner to let him know I was there, and wait for someone to come down and take my car.
I had asked for a silver interior detail, which on the website is listed as $75-$100 depending on the size and condition of the car. I drive a BMW 3 series, which is a year old and in good condition. I ended up being charged $133. When I asked the worker why the price was so much higher, he said I got "the best interior package" and that was what it cost. I followed up with the owner in an email asking for another breakdown so I could better understand the pricing and I never got a response.
All in all, the interior of my car is beautiful, but either their advertised pricing is inaccurate, or I was inadvertently overcharged, and my appointment had been forgotten.