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  • Well, damn. Until tonight, all of our experiences at Red Robin had been positive. Even at this location, our past meals had been enjoyable. Tonight, though...tonight left a sour taste in my mouth. That's not to say that the food was bad...it was actually pretty good. But the service was atrocious. We thought it was our lucky day when we walked right in on a Saturday night and sat right down at 7:00. We ordered our appetizer and drinks. The waiter, Cameron, came back and took our order a few moments later. Our appetizer came out in record time! We had hardly taken a few bites of our hummus plate, and then our food came out! Like I said...the food was good. So, where was the horrible service? The food was there fast, hot, and it was good. What could have bothered me so much? Well, I don't think the waiter said more than a dozen words to us. It seemed like he was late for something very important, and we were his last obstacle to overcome before he was able to free himself from the self-imposed bonds of servitude to Red Robin. Customarily, the waiter comes around after the food arrives and asks how things tasted. This guy didn't show up until our food was gone, our drinks were gone, and we were ready for the check and couple of to-go boxes. He begrudgingly gave me a refill on my drink before he dropped off the check. Now, granted, we don't ever get desert in a restaurant...but this guy didn't even give us the satisfaction of turning down his delicious sounding proposal. The whole process felt like we were imposing on this kid. We were in and out of the restaurant in less than 30 minutes. This guy robbed us of the entire restaurant experience. If you can't enjoy the experience, then why go? It will definitely be a while (if ever) before I visit this location again. But I can promise that I'll avoid this kid like the plague if he's still "working against his will" at this location.
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