Called ahead & was told no need to book in advance. Got there the next time slot was full so had to wait an additional hr. Mentioned to the lady in charge how I had called earlier and she basically told me it isn't her problem. Staff was NOT the least bit friendly, or polite. I tried taking a photo of my bf on his horse and was told I was not allowed. I asked if they could take a photo at the end of the ride and was told maybe, if it wasn't busy, The 1st horse I got tried to bite me when I pulled the rein as instructed (they asked you do this so the horses don't eat) Finally after her 4th attempt to bite me I was asked if I wanted to switch horses. The saddle on horse #2 was not on properly which made for a super uncomfortable ride & now had to worry about the fact this horse & the horse in front of me wanted to fight.