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  • Wow, could I have had worse experience. I had to ship something out of Mandalay Bay & this FedEx is conveniently located near the expo hall. I went in and waited for Javier to finish with the person in front of me, and then I asked him for a quote for my item. He gave me a quote after weighing my item and asking for the zip code. He said it would be $18 plus a $15 handling fee just to ship from there (a ridiculous price but it's FedEx in Mandalay). I agreed and he wrapped it all up to ship it. It took forever to package my item, and I had somewhere to be so I was watching the clock. After it was on the scale ready to mail, he said it would be $45.50. This is a far cry from $18 + $15! He said he forgot some fees. I was annoyed but agreed because I already spent over half an hour waiting. I pulled out my cash and he said I had to go to another cashier to pay because he could only take credit. I went over to another register where the Assistant Manager was ringing someone up (don't remember the employee's name but it said Assistant Manager on his badge). After ten minutes of him finishing with the man, he started retyping in all of my information. I waited patiently... then he said it would be $59.00! I was flabbergasted. I told him the quote to which I acquiesced was $45 and I was unhappy. Javier by this point had disappeared into the back (never even thanking me for coming in), and I made the manager go get him to figure out what was the difference in price. Javier came out and they made up some bull&*$#! fees that put it at $59. I told the manager I wanted to only pay what i was quoted and he told me that not possible. That I had to pay $59.00 and there was nothing he was going to do to help me. I was livid but I had to get the box out that day and had no time. I am prepared to not ship with FedEx again if we're raped by companies like this. I expect people to stand by their promises and my quote was too expensive as it was but I kept getting further shafted by FedEx. I was not even trying to ship overnight... this was three day shipping. The package had better get there when they said it will. Stay far far away from this FedEX.
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