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http://www.openvoc.eu/poi#funnyReviews
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  • I had out of town guests visiting and needed to order dinner that everyone would like- vegetarians and meat-eaters, adults and picky kids- that wouldn't take long. I put in the order online and left the house at the time I was notified my order would be ready (7:35 pm). When my friend and I arrived (around 7:40 pm on a Thursday) there were only a few diners and a maybe 3 people/groups in line to order. We waited a few minutes before letting someone know that we were picking up, and were told our order wasn't done yet. We were given 2 cups for soda since we had to wait, which was thoughtful, but we then proceeded to wait a full 30 minutes before our order was done! 30 minutes in addition to the time between ordering online and going to the shop to pick up. The order was for 5 items and was in no way complicated, but we were repeatedly told that our order wasn't done despite staff moving through multiple orders of both in-person and pick up orders while we waited. Staff was highly disorganized and I saw them start orders and walk away from them multiple times. One person waited so long for her order that it was cold, but she chose to take the food rather than have it prepared from the beginning because she knew it would take even longer to get her food (I know because we were commiserating together while waiting). When we finally received our order, which included 3 burritos, nothing was labeled (1 was for a vegetarian so we couldn't just start eating and see whose was whose) and multiple orders were missing components (salsa, sour cream, etc). Also, not surprisingly, everything was cold. The food wasn't even good! This was my first and last time ever going to a Chronic Taco. The service was terrible and the food wasn't even worth the ridiculous wait time. Next time I'll stick with Chipotle.
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