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| - Unfortunately, I will not be returning to this location in the near or distant future. In fact, if all the bars in Las Vegas were wiped out except for this one, I'd drink at home.
First: This location is a proud establishment rooting for the Denver Broncos. I'm a Houston Texans fan and I could even look past that flaw for the fact that I love(D) the atmosphere and food.
Second: Don't order a Vodka/Red Bull. They keep the can open and going for all orders and if you happen to order when the remaining Red Bull is old and flat...oh well, that's what you're getting.
Third: Some of the WORST customer service I have ever encountered in my life. Specifically from Jennifer (at the bar) and most recently from Collette (also at the bar). I assume both women are just miserable people or that Jennifer is unable to comprehend simple tasks like splitting an order up between four people rather than complaining to her patrons about it.
Today, my manager paid for our lunch and called to place an order. Unfortunately, she called the wrong location. When we had already been there for fifteen minutes, waiting, and she began to get frustrated, Collette loudly informed my manager, "look, this is your fault, not ours." My manager incredulously informed her that she never said it was her fault before she turned and left while I stayed behind and sarcastically thanked her for the superb custmer service. She turned back around, gave me a condescending smile and replied, "you're quite welcome, honey. Anytime."
Nope, not anytime princess. Like I said, I won't be back to this location ever. I'm ready to ensure that friends, co-workers and family members also steer clear of this place.
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