These people are great. On the website it asks you to text them for reservations or questions, and they really answer right away. We've rented now three or four times, and it goes without a hitch. Every time they were so quick to get the SUP on the roof of the car and get us on the way to the lake in no time. Upon return, same story. Super fast. Great people. You can tell they're excited about what they do. Very relaxed atmosphere.