After unsuccesfully trying for 2 days in a row to get tires and an oil change at the location next door to me on Hardy I went to Southern location off Mill. My car was completed 3 hours ahead of the promised time and for exactly the price I was quoted. They listed several items they recommend as needing service, one if which I agreed to. Very pleasant experience. I was there 5 minutes to drop the car off. 1 phone call that lasted about 45 seconds on the suggested work, and I was there less than 5 minutes to pick up the car. Thanks for all the help.