I've recently started taking my shih tzu here, and I'm impressed, The salon is very clean, uncluttered, and professional looking. There is a certain amount of transparency because it's easy to see where they groom the dogs, and cleanliness is important to me. My dog seems to take to them very well, and he always is ready on time, and looks great!
It's a really nice little business. I think it's a wee bit more expensive than other places downtown, but it's worth it to me, knowing my baby will be well taken care of in such a professional environment.