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  • Extremely incompetent office staff! I wanted to change doctors because the office staff at my old pain management was horrible about working with my insurance. They would routinely not get things approved by waiting days or weeks to send in the approval request form. Leaving me to pay out of pocket for medicines and treatments. I was referred to this doctor. I called and spoke with the woman that answered the phone on the first day. I explained my medicines and condition. She said that before I could schedule an appointment the doctor had to look it over so I should call back the next day. So I did. Then I got told the same thing about calling back the next day. This went on for a week. Finally on day 7 they told me they would call me back in 2 to 3 days. I explained that because of the delay in the referral I had less than a week left on the medicine. So she puts me on hold, tells me that the doctor doesn't prescribe the pain medication that I'm on, and that they won't see me. They knew since the first day what I am taking. These people are morons. Why give someone the run around? They said this doctor only likes giving shots. Why not tell me that the first day? If they are this incompetent with scheduling a new patient I would fear the "care" that they give. Avoid! Avoid! Avoid!
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