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  • If I could give negative stars I would. I had an appointment for a house cleaning for a move in. My house was empty. When the cleaners arrived (I believe her name was Tasha) she pulled up in a busted van with the side window shattered out. They came in and started cleaning which was great. About an hour into it, Tasha informed me that she was sick and throwing up in my toilet. First of all, TMI. Second of all, you need to leave if you are actively throwing up. No excuse, her and her assistant left after four hours and it was $200. After they left, I noticed my stove was still filthy, the floors had their shoe prints all over it, the doors and cupboards were still dusty, the sides of my toilets, behind my toilets and sinks were dirty. I was very upset that I just spent $200 and I have no idea what they did on an empty house for 4 hours. I immediately called the number from the website to speak to someone and no one answered so I left a message. The next day was the 4th of July so I didn't call. I hen called Tuesday morning and left another message. Finally I emailed Cindy (the owner) and told her to call me. She replied with a text and I had to call her. When I did, I told her what happened and she was rude and asked why I haven't called sooner. She was argumentative and accusatory. I wanted to schedule someone else to come clean my house and she wanted it on her time. I work long hours and she said that it would be too long to schedule 10 days out. She interrupted me, she informed me that her cleaners would not do this and basically called me a liar. She kept saying "as pleasant as this conversation is, I'm going to let you go" she was beyond rude and I WILL NEVER use this "company" again. They were worthless and have NO customer service. Her cleaners probably didn't even go through a back ground check. Be careful when you use this company. I highly recommend you don't.
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