Payless needs to change their name to PayMORE. So many hidden fees and taxes my rental went up significantly from what I was quoted in my reservation. One hour later drop off (from the time I picked up my car) cost me a whole day in rental fee. No other company has charged this kind of fee before.
Front desk lady was a bully. Very unhappy I refused the rental car company insurance. Spent an extra 20 minutes demanding all kinds of personal information - no other rental car companies have EVER asked for . I have rented from most, if not all the main rental car companies.
Under no circumstances will I ever rent form this company again.